Scout Alarm Reviews

August 16,2018
Scout Alarm Reviews
Our Rating: 
8.0/10
Pros: 
  • System operates using cellular signal and comes with backup battery in case of power loss.
  • Works flawlessly with Amazon Echo, Nest, etc.
  • Top-rated customer service
  • Installation is reportedly easy to do on one's own.
  • 30-day, risk-free guarantee.
  • No contract needed for service.
  • Can add alarm controls to your smartphone's home screen.
Cons: 
  • Motion sensor is very sensitive and can be set off by sunlight alone.
  • No option to add cameras or to include video monitoring.
  • Only a 1-year warranty on equipment.
Scout Alarm Reviews
Our Rating: 
8.0/10
Pros: 
  • System operates using cellular signal and comes with backup battery in case of power loss.
  • Works flawlessly with Amazon Echo, Nest, etc.
  • Top-rated customer service
  • Installation is reportedly easy to do on one's own.
  • 30-day, risk-free guarantee.
  • No contract needed for service.
  • Can add alarm controls to your smartphone's home screen.
Cons: 
  • Motion sensor is very sensitive and can be set off by sunlight alone.
  • No option to add cameras or to include video monitoring.
  • Only a 1-year warranty on equipment.
.

While Scout Alarm is a relatively newcomer on the home security system scene, the company has made a huge splash in their first couple of years in business. Founded in February 2013 as a home security startup, the premise behind the company's creation was that the existing home security companies were decades behind the times, offering equipment and service plans that did not meet the needs of their customers.

Scout sought to disrupt the home security market by offering low-cost, no-contract home security services that offer the basic services needed by homeowners, without the costly frills that can inflate home security costs so quickly. While Scout has received high marks for their customer service and service flexibility, the company does not offer many of the high end security options that characterize the modern home security system. Our Scout Alarm review will provide you with all of the information that you need to make an informed decision on your next home security provider.

Summary

Scout Alarm, founded in 2013 as an alternative to traditional home security companies, has made a name for themselves as a company that offers low-cost, no-frills home security packages to cost conscious customers interested in protecting their home and valuables.

Scout is known for the low-cost home security packages, which even homeowners with a modest security budget can afford. The entry-level Scout security system with 24/7 monitoring costs just $19.99 a month, with their most expensive option costing an affordable $25 a month.

The company is also highly valued for their no-contract approach to home security, making them an excellent option for renters and homeowners who may not reside in their current home long enough to warrant a 36-month contract.

Scout Alarm has also received rave reviews on their smartphone app, which is very intuitive and easy to use. This application can be customized that customers can create both alarm and disarm widgets on their home screen, allowing them to activate their home's alarm with the touch of a button, from anywhere in the world. This app also allows you to customize your notification options; for instance, you can request to be notified if anyone opens your front door from the hours of 9:00am to 5:00pm, providing you with peace of mind even while you are at the office.

Packages

Scout Alarm offers three primary home security package options, ranging from a self-monitored home security system with no monthly fee, to their high-end monitored package, costing $25 a month. Whichever package you choose, remember that there are no contracts with Scout Alarm and you can cancel at any time.

Self-Monitored

The Self-Monitored home security plan, which does not come with a monthly fee, comes with the same installation kit found with the monitored security plans. The only difference is that if something happens to your home and a break-occurs, you are responsible for noticing the notification to your phone or email and contacting the police before any major damage occurs. While the loud alarm included with this system may be enough to scare away some burglars, there will be no one there to assess the situation and contact the authorities.

Always On

Scout's next-level option, the Always On plan comes is another self-monitored home security plan, costing just $9.99 a month. This plan comes with a subscription cost because the system comes with a backup cellular connection. This can come in use during natural disasters, power loss, and even when criminals attempt to circumvent your security measures by cutting your power.

Always On+

Scout Alarm's high-end security package, Always On+ comes with the same backup cellular features found on the Always On plan, plus it comes with a monitored security plan designed to protect your home even when you are away from home. This plan costs just $19.99 a month and is comparable with most other company's monitored security plans.

Installation

While Scout Alarm does not offer a professional installation option for any of their packages, in our experience, the Scout Alarm smartphone app makes the installation process a breeze. The application comes with a walkthrough tutorial, which shows you exactly how to set up every component of your new home security system. Users have reported an average set up time of just 10 minutes.

The security hub, provided by Scout Alarm, plugs directly into your home's internet router. The standard kit also comes with two door and window sensors, two key fobs, a motion detector, door panel, RFID tags, and a sign for your front yard. The RFID sticker is particularly useful for homeowners with children, as the device can be programmed to notify you when a door is opened, such as the door found on a liquor cabinet or even a gun safe.

Key Features

One of the best features associated with Scout Alarm's home security system is their industry-leading smartphone application. With this app, you can receive detailed instructions on your security system installation requirements, customize your home security notifications, and even enable yourself to activate and deactivate your home security system from your smartphone with just the touch of a button.

One of the main drawbacks associated with Scout's alarm packages, however, is the lack of a video monitoring options for customers interested in additional protection. Most alarm companies of today offer a video monitoring option, even if this option costs significantly more. The lack of such an option may be a dealbreaker for some customers. It is up to you to weigh your options and decide how important that feature is.

Another great features found on Scout Alarm's home security systems is the connectability with popular household smart technology, such as the best selling Amazon Echo and Nest. This feature, combined with the system's fully cellular monitoring method and backup battery, makes this device an excellent option for customers interested in integrating their home security system with their existing smart technology.

Experience with Scout Alarm

We have had great experiences working with Scout Alarm and give the company particularly high ratings for their excellent customer service, flexible service options, and low-cost entry level and high-end security packages.

One of the concerns associated with Scout Alarm is their lack of a track record, having only been in business for less than four years. However, in our experience their service is on par with that of any other major security company.

Scout's primary weakness is their lack of advanced home security options, specifically their failure to include a video monitored service option. This lack of a video monitoring option may be a deal breaker for customers interested in purchasing the most comprehensive home security option.

To learn how to select the right home security system for your needs, check out our in-depth guide on how to select a home security system and our review of the top home security companies.

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