As two of the largest security system providers in the US, both Protect America and ADT are respected companies and used by many homeowners to protect their loved ones and property. Shopping for the one that is right for you can be a challenge, not to mention downright confusing for some.
This comparison between Protect America and ADT will help you make a more informed decision and help you select the home security system that's ideal for your needs.
There is a major difference between Protect America and ADT when it comes to installation. Protect America is a DIY installation system that you can easily set up on your own, thanks to the comprehensive documentation that comes with it. If you get stuck at any point along the way, you can call them and they will guide you.
ADT's installation is much different. Your only choice is to have a professional come to your house and install the system for you. This might be good for those who wish to avoid handling the installation process on their own, but it comes with extra upfront costs.
Protect America offers high quality, reliable General Electric devices that come with a lifetime warranty. The best thing is yet to come: Protect America offers free equipment worth $1400!
With ADT, you get options to choose from a number of equipment manufacturers, including General Electric, Honeywell, and Pulse.
Even though Protect America doesn't have its own monitoring center, it uses Criticom to provide monitoring services for its clients. Those of you who don't know, Criticom is a very reliable and renowned monitoring service – and you won't feel a difference between this and a company that has its own monitoring stations.
ADT also provides a reliable monitoring system that can detect activity at your home and send for relevant authorities.
Protect America provides a very good customer service and their customer service representatives are always ready to help you and answer your questions. If you have problems installing the system on your own, you can call their helpline and have them guide you step by step.
You will be required to get more involved with the people working at ADT because of their professional-only installation. Even though ADT is a very large and commonly used home security system provider, they lag behind when it comes to providing exceptional customer service. One would expect a company of this size to inject more juice into their customer service efforts, but customer service is definitely one of the downsides of ADT.In this area, Protect America outranks ADT easily.
Costs are a very important factor to consider when deciding between these two home security system companies.
While ADT has zero activation charges, you will be required to pay between $99 and $199 to get the system installed. They offer two types of monitoring systems, namely landline and cellular home security systems, with rates starting at $36.99 and $42.99 respectively. The minimum contract length is 36 months.
Then again, Protect America manages to take the lead in this area too by charging no equipment or activation fee, and offering monthly packages as low as $19.99 a month. The contract length is the same as ADT, but the rates are locked in for life – meaning that you don't have to worry about nasty hikes in charges every year.
Overall, Protect America wins over ADT because of their better customer service, affordable rates and ease of installation. However, if you rather have a professional install a system and want to avoid self-install systems altogether, ADT is also a good option.
Want to learn more about which security system is the best for you? Check out our article: What Is The Best Home Security System?
Do you already have a Protect America or ADT Security System? What are your experiences with it?