LiveWatch Reviews

August 16,2018
LiveWatch Reviews
Our Rating: 
9.0/10
Pros: 
  • 30 to 50% cheaper than rival products
  • Self-installation Plug & Protect system
  • Fully customizable
  • Ability to arm or disarm system from smart phone
  • Great customer service
Cons: 
  • Some maintenance may be required to ensure system is fully operational at all times (minimal)
  • Initial upfront cost that could be considered too expensive when other companies offer no up front costs
  • Smart phone and remote control access is not available on basic monthly plan
LiveWatch Reviews
Our Rating: 
9.0/10
Pros: 
  • 30 to 50% cheaper than rival products
  • Self-installation Plug & Protect system
  • Fully customizable
  • Ability to arm or disarm system from smart phone
  • Great customer service
Cons: 
  • Some maintenance may be required to ensure system is fully operational at all times (minimal)
  • Initial upfront cost that could be considered too expensive when other companies offer no up front costs
  • Smart phone and remote control access is not available on basic monthly plan
.

Home security continues to be one of the most important additions to any home as families look to keep themselves safe. The want to protect your family and possessions has never wavered; which is why home security companies have been turning out rapidly. In recent years, this has become increasingly easier to do with the emergence of do it yourself home security systems. These systems are being purchased more and more by home owners looking to protect their assets without calling one of the big name security companies to come and handle the installation. One of the do it yourself systems that is growing in popularity is Live Watch, a company we use and highly recommend.

Summary

With more than 200,000 customers in the United States and Canada after founding the company a decade and a half ago, Live Watch has grown exponentially and has the fastest alarm response in the world and has worked to make home security affordable and more reliable than the traditional methods. Part of what makes this system so valuable to homeowners is the fact that you won't need to sit and wait for an installation "expert" to come to your home, drill holes in walls, and run wires from one side of your home to the other.With the Live Watch do it yourself system, you can work at your own pace and "Plug and Protect."

With Live Watch, you have all the control of how your system will work and when it comes to installation, the process is so simple that you won't need to spend hours reading the instructions manual. After speaking with a Live Watch expert who will help configure your custom home security system, you will receive your package with all the sensors you will need to give yourself peace of mind at all times. Live Watch home security systems feature three different monthly payment options that range from $34.95 to $49.95 (there is also a monitoring-only option for $29.95). The $39.95 package is one that allows access to your system with your smart phone, which is a feature that many consider a necessity.
Let's take a closer look at what makes the Live Watch system so valuable and important for your home.

Technology & Equipment (80%)
Installation (90%)
Reliability (100%)
Customer Service (90%)
Home Automation (90%)
OVERALL (90%)

Key Features & Technology

One of the key features of the Live Watch home security system is the phone call with a customer service agent. This means that you’ll determine the needs for your situation together with the company, and customize the installation package to suit your specific home. Once you get the package that was specially designed for your home, you would just need to plug your units in and let the system do its job. Live Watch does charge you for the equipment, but the installation costs are gone, because of the DIY installation.

With the increased popularity of smartphones, the need to have an app that will allow you to control your system from anywhere in the world is vital and that is one area where Live Watch excels. If you forgot to arm your system before going on vacation, simply open up the app and arm your system. When your alarm system is triggered for any reasons, it will alert you for resolution, and if you are unavailable, the system will dispatch the police.

Live Watch’s ASAPer system is a patented messaging system that will alert you (and any other contacts you include in the group chat) when the system is activated. This way, you and your family can resolve an unintentional alert at the same time without having to call around to make sure nobody accidentally set off the alarm. Although the full smartphone control is only available for the two most expensive plans, both the ASAPer and the remote arm/disarm function are available with all plans.

Another major feature with the Live Watch Security system is the ability to add to it whenever you see the need. If you are worried about floods, you can easily add a flood sensor to your unit and in total, your plug & protect system can be the central hub for up to 40 security devices.

Installation

One of the biggest fears of many home owners that are looking to add a home security system to their home is the idea of having to complete the wiring and basic maintenance. Not every homeowner knows their way around electrical and basic construction tasks, which makes their state of the art Plug and Protect technology so important. With other systems, you would need to hook up sensors to every window and door in your home, but not with Live Watch. The ease in installation is what is making Live Watch one of the fastest growing do it yourself home security system in the world.

Plans

Mobile Pro

The standard package offered by Live Watch includes a remote arm and disarm (enabling you to arm or disarm your system from your cell phone), the ASAPer app, 24/7 monitoring and live voice assistance through your system in case of an emergency. It also includes the crash and smash technology, which automatically triggers the alarm when the panel is tempered with.

Go to the LiveWatch Mobile Pro Package

Total Home

 The Total Home package includes everything that the Mobile Pro package offers as well, but with the total home package come a lot of home automation options. That not only allows you to control several devices and lights are your system, but also location-based control, which automatically enables or disables functions based on whether or not you're home. This way, you can set your alarm to automatically arm whenever you leave home.

Go to the LiveWatch Total Home Package

Total Home + Video

Is the name for this package might imply, Life Watch’s most extensive package offers everything in the Total Home package, but also includes video capabilities. This package comes with the camera and allows you to live stream the recorded video from your mobile device at any time or location.

Go to the LiveWatch Home + Video Package

Our Experience

After getting our Live Watch system, the first thing we can rave about is the incredible customer service from start to finish. From our initial phone call where the customer service agent walked through the layout of our home and planned out which window, door, and motion sensors we were going to need, to the follow up phone call after we received and installed our system, we couldn't have been more pleased with the service we received.

When we used our system, we were immediately impressed at the response time with the alerts sent after the alarm was triggered. We tested the process after we hooked up our system and the time between the alarm going off and the notification being sent to my phone was incredibly fast

 

 

UserRating: 
Average: 3.7 (3 votes)

Comments

I did a ton of research looking for a no contract alarm company, in the end it was between Simplisafe and Livewatch. I decided on and bought my Livewatch system about 2 months ago because their equipment seems to be much further ahead in technology than Simplisafe. I also like that they are home automation compatible if i ever decide to go that route. I bought a simple system from them - touchscreen IQ panel, 3 door sensors, smoke alarm, and a glass break sensor (couldnt do motion sensor bc i have a large dog). Everyone i have dealt with knew their stuff and was very helpful and friendly. The setup was painless and i had no issues with any of the equipment. I have been charged exactly what i was told for the equipment, the activation, and the monitoring. I have not had any real incidents to "test" the system, but i do not doubt it will work as advertised. Livewatch seems to be an awesome company and i am glad i picked them.

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